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Privacy Notice & Cookie Policy

On this page you can find all the information about how Ermes Logic processes personal data and uses cookies on the website ermeslogic.com.

Privacy Notice

PRIVACY POLICY – ermeslogic.com

1. Data controller

Pursuant to EU Regulation 2016/679 (“GDPR”), the controller of personal data is:

Giuseppe Liccardi
operating as ERMES LOGIC
VAT number: 03017930185
Registered office: Santa Maria della Versa (Pv), Italy
Email: [email protected]

2. Types of data processed

2.1 Browsing data

While browsing, some technical data are collected automatically, for example: IP address, date and time of the request, pages visited, browser user agent, server logs. These are used for technical purposes and to ensure the security of the site.

2.2 Cookies and tracking tools

The site uses technical cookies, analytics cookies, profiling/marketing cookies and security tools (e.g. reCAPTCHA). Details are provided in the Cookie Policy.

2.3 Data provided voluntarily

When you fill in forms on the site, the following may be collected: first name, last name, email address, phone number (if requested), the content of your message and any other data entered in free text fields.

2.4 Data for registration and reserved area

If an account creation feature is available: username, email, password (stored in encrypted/hashed form), profile settings and login logs.

2.5 Data for newsletters

If you subscribe to the newsletter: email address, optional name, data on email opening and links clicked (for internal statistics).

2.6 Data for purchases/payments (if applicable)

Identification and invoicing data (first name, last name, VAT number/Tax ID, address), contact details, order details. Card data are not processed by the controller but by the payment providers (PayPal, Stripe or others).

3. Purposes and legal bases

Data are processed for the following purposes:

  • a) Technical operation and security of the site
    Legal basis: legitimate interest of the controller.
  • b) Handling contact/support requests
    Legal basis: performance of pre-contractual or contractual measures (Art. 6.1.b GDPR).
  • c) Management of accounts and reserved area
    Legal basis: performance of the contract.
  • d) Sending newsletters
    Legal basis: explicit consent of the user, which can be withdrawn at any time.
  • e) Marketing and profiling activities via cookies/pixels
    Legal basis: consent given through the cookie banner.
  • f) Statistics and analysis of site usage
    Legal basis: legitimate interest or consent, depending on the configuration of the analytics tools.
  • g) Compliance with legal obligations and protection of rights
    Legal basis: legal obligation and legitimate interest of the controller.

4. Methods of processing and security

Data are processed using electronic tools and, in some cases, paper media, in accordance with the principles of lawfulness, fairness, transparency and data minimisation. Appropriate technical and organisational measures are adopted to prevent unauthorised access, loss, destruction or unlawful disclosure.

5. Provision of data

Providing contact, registration or purchase data is optional but necessary in order to receive a reply, create an account or complete an order. Providing data for newsletters and marketing is optional and based on consent: refusing consent does not affect the use of the site.

6. Recipients of data

Data may be disclosed to:

  • Website hosting provider: SOVAHOST
  • Email provider and/or newsletter/email marketing services
  • Statistics and tracking service providers (e.g. Google, Meta, etc.)
  • Payment service providers (e.g. PayPal, Stripe)
  • Support/helpdesk platforms (ticketing, chat)
  • Consultants and professionals (e.g. accountant, legal advisors)
  • Competent authorities, where required by law

These entities act as data processors or as independent controllers.

7. Transfers outside the EU/EEA

Some providers (e.g. Google, Meta, email marketing providers) may be based, or have servers, outside the European Economic Area. In such cases, the transfer takes place in compliance with the GDPR (adequacy decisions, standard contractual clauses, etc.).

8. Retention period

– Contact data: for the time necessary to handle the request and to comply with any further legal obligations.
– Account data: until the account is closed, without prejudice to further legal obligations.
– Accounting/invoicing data: for the period required by tax law (e.g. 10 years).
– Newsletter data: until consent is withdrawn/unsubscription occurs.
– Browsing data and logs: normally no longer than 12 months, except where necessary for security reasons.
– Marketing data via cookies/pixels: according to the durations indicated in the Cookie Policy.

9. Rights of data subjects

Users may exercise the rights provided for by Articles 15–22 GDPR:

  • right of access
  • right to rectification
  • right to erasure
  • right to restriction of processing
  • right to data portability
  • right to object (including to direct marketing)
  • right to withdraw consent where processing is based on consent.

Requests may be sent to: [email protected].
Users also have the right to lodge a complaint with the Italian Data Protection Authority or with the competent authority in their own Member State.

10. Updates

This notice may be updated over time. The most recent version is published on this page.

Last updated: 25-11-2025

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