Can I try out the softwares?
Yes! All softwares have a trial period.

How can I obtain a licence?
You can obtain a licence by contacting customer service at the contact details on the website.

What happens if I lose my licence?
If you lose your licence, you can contact customer support for assistance in recovering it.

How can I update my software?
Software updates occur fully automatically each time the software is started.

Can I transfer my licence to another device?
Yes, your licence can be transferred to another device by following the instructions in the ‘Licence Management’ section of the software or clicked on the button Disable license....

What should I do if I see an error message during installation?
Check that your system meets the minimum requirements and try again. If the problem persists, please contact technical support.

Where can I find my licence?
Inside the main software folder you will find the file License.txt, please save your licence in a safe place.

What payment methods are accepted for purchasing licences?
We accept payment by paypal and binance.

Do you also offer support for muonline servers?
If requested, we can offer support in resolving errors due to incorrect server configuration or database issues, but we do not perform complete configurations and customisations.

Does the launcher have file download limits or slowdowns?
No limits. The download speed depends on the server and the client.

Where can I find guides for software?
Within each software there is a dedicated guides section.